(4.6 / 5)13+ Ratings

Marpac Reviews

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Overall Rating

4.6
13 Reviews
  • 556%
  • 444%
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About Marpac

Marpac Medical is a medical supply manufacturer specializing in FDA Class 1 medical devices such as ET Tube and Tracheostomy Tube Holders. Their products are designed and produced in the USA at their Albuquerque, New Mexico facility, with a focus on improving patient care and ease of use for medical staff and families. Marpac prides itself on quality, affordability, innovation, and customer service, maintaining strict quality control by not outsourcing production.

Marpac Pros & Cons

Pros:

  • Quality Products: Marpacmedical.com specializes in producing high-quality medical devices, such as ET Tubes and Tracheostomy Tube Holders, designed to improve patient care and ease of use for medical staff and families.
  • In-House Manufacturing: Products are manufactured in-house at the Albuquerque, New Mexico facility, ensuring strict quality control and quick response to customer needs.
  • Custom Orders: Marpac offers the option for custom orders to fit various requirements and situations, catering to specific customer needs.
  • Customer Service: Known for excellent customer service and innovative products.
  • Local Recognition: Voted as one of the Best Places to Work locally.

Cons:

  • Low Pay: Employees report low pay with slow advancement opportunities.
  • High Production Expectations: Very high expectations on production, which can be challenging for employees.

Additional Information:

  • Marpac offers a choice of 4 or 5 day work week and provides insurance at reasonable prices.

Customer ratings by feature

  • Shipping & Delivery
    4.9
  • Customer Service
    4.5
  • Return Policy
    4.5
  • Good Value
    4.5
  • Price & Quality
    4.4

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Marpac Customer Reviews (13)

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Justin Brust
Justin Brust
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Nov 7, 2024
Dolly Hu
Dolly Hu
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Nov 6, 2024
Paul Reynolds
Paul Reynolds
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Nov 5, 2024
Katie Morton
Katie Morton
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Nov 5, 2024
Kristi Hedrick
Kristi Hedrick
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Nov 5, 2024
Charles Derr
Charles Derr
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Nov 4, 2024
Carmel Franklin
Carmel Franklin
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Nov 4, 2024
Van Buren Benson
Van Buren Benson
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Nov 3, 2024
Kerstin Ritter
Kerstin Ritter
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Nov 2, 2024
Ben Jarvis
Ben Jarvis
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Nov 2, 2024

Marpac Customer’s Q&A

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Marpac Features and Benefits

Key Features and Benefits of Marpac Medical Products:

  1. Comfortable Design:

    • Soft Twill and Rounded Velcro: Provides patient comfort with exceptionally soft twill and rounded Velcro ends.

  2. One Size Fits Most:

    • Adjustable: Great adjustability to fit nearly every adult neck, ensuring a comfortable fit for various head sizes.

  3. Latex-Free:

    • All products are latex-free, reducing the risk of allergic reactions.

  4. Long-lasting and Durable:

    • Sealed Foam Laminate Body: Adds to the durability of the holder, making it suitable for multiple days of use.

  5. Secure Hold:

    • Velcro Hook and Loop: Provides a secure hold, ensuring the tracheostomy tube or ET tube remains in place.

  6. Skin Friendly:

    • No Adhesive: The ET tube holder (P/N 320) has no adhesive, minimizing skin breakdown and promoting patient safety.

  7. Customizable:

    • Custom Orders: Marpac offers custom products to fit various requirements and situations, ensuring a tailored solution for each patient.

  8. Easy to Use:

    • Simple Design: Products are designed to be easy to use, making them convenient for both caretakers and patients.

  9. Quality Control:

    • Made in the USA: Marpac manufactures its products onsite, allowing for careful control of quality and quick shipping, including custom orders.

Marpac Pricing

Marpac Medical does not provide detailed pricing information on their website for specific products. However, they do offer custom products and have a variety of items available for purchase, including the P/N 235 Comfort Collar for pediatric use, which is mentioned in their product descriptions. For exact pricing, it is recommended to contact their sales representatives directly or place an order to receive a quote.

Marpac FAQs

FAQ

Marpac Alternatives

Here are some top alternatives to Marpac Medical:

  1. Health Products For You (HPFY)

    • Location: Connecticut
    • Description: One of the leading medical equipment distributors, serving all 50 states and internationally. They offer a wide range of medical supplies and have a fast delivery system.

  2. Axiom Medical Supplies

    • Location: US-based
    • Description: Distributes all medical equipment and healthcare products worldwide. They offer a massive inventory and a user-friendly website for easy product selection and delivery.

  3. Drive Medical

    • Location: Multiple continents
    • Description: Offers a complete line of durable, high-quality medical supplies, including mobility, bathroom safety, respiratory, and personal care products. They have established warehouses globally.

  4. Vitality Medical

    • Location: Multiple warehouses across the US
    • Description: One of the largest medical equipment suppliers, delivering medical supplies in just days with a 30-day return period.

  5. Byram Healthcare

    • Location: US-based
    • Description: Known for reliable service, especially for Dexcom and Tandem supplies. They offer convenient prescription refill systems and have good customer service.

  6. Hart Medical

    • Location: US-based
    • Description: Preferred supplier for some insurance companies, offering supplies at competitive rates and convenient delivery options.

  7. Minipharmacy

    • Location: US-based
    • Description: A small company with direct customer service, making occasional mistakes but offering personalized support.

  8. Medical Specialties Distributors (MSD)

    • Location: Stoughton, MA
    • Description: Distributes a wide range of medical equipment and supplies, known for their reliable service and extensive inventory.

  9. Professional Hospital Supply (PHS)

    • Location: Temecula, CA
    • Description: Offers a variety of medical supplies and equipment, with a strong focus on customer service and quick delivery.

  10. Timberlake Medical

    • Location: Sacramento, CA
    • Description: Provides a range of medical supplies and equipment, with a focus on quality and customer satisfaction.

These alternatives offer a mix of reliability, convenience, and quality, making them suitable replacements for Marpac Medical.

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